Support

The MarketSmith team is currently beta testing a new, more efficient screening experience. The effort is part of a larger transition from Silverlight to HTML5 technology, which will enhance the platform’s speed and compatibility with mobile devices.


If you would like to be part of the beta test, please contact a product coach to arrange access at (800) 424-9033.

We've compiled FAQs for our new beta screener and platform at the link below. If we didn't cover your question there, please email us with your inquiry.


We are asking testers not to share any information regarding the new platform until it is released to all members. Before launching the Beta test, please read our Non-Disclosure Agreement (NDA) below.

Accessing the new MarketSmith research platform using an HTML5 technology should be seamless for most operating systems. We have provided some instructions for some specific operating systems and browsers.


If you still have trouble accessing the beta platform, please contact a MarketSmith product coach at (800) 424-9033.

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